Booking & Retainer

A signed agreement and a 50% non-refundable retainer are required to secure your event date. Dates are not reserved without confirmed payment.

The remaining balance is due no later than seven (7) days prior to the event date unless otherwise specified in your agreement. Failure to remit the final payment by the due date may result in cancellation of services without refund of the retainer.

Guest Count Confirmation

A final guaranteed guest count must be provided no later than ten (10) business days prior to the event date.

This number will serve as the minimum billing count and may not be reduced after this deadline. Increases in guest count are subject to availability and written approval.

Menu Confirmation

Final menu selections must be confirmed no later than twenty (20) business days prior to the event date.

Last-minute menu changes or special requests cannot be guaranteed and may incur additional fees.

Food Safety & Leftover Policy

For food safety and liability reasons, Healthy Living with Jess maintains control of food preparation and service conditions during the event.

For Private Dining experiences only, leftover food may be left with the client upon request, provided it is immediately refrigerated under proper storage conditions. Once food is transferred to the client, Healthy Living with Jess assumes no responsibility for storage, handling, or consumption thereafter.

For Curated Events and larger gatherings, remaining food may be removed at the conclusion of service to ensure compliance with food safety standards.

Cancellations & Rescheduling

All retainers are non-refundable.

Rescheduling requests may be accommodated based on availability and must be approved in writing. Additional fees may apply depending on timing and event adjustments.

Inclement Weather

For outdoor or venue-based events, the client is responsible for providing a suitable alternative plan in the event of severe weather.

Healthy Living with Jess is not responsible for service disruptions, delays, or damages caused by weather conditions or circumstances beyond reasonable control.

Venue & Kitchen Requirements

For in-home private dining experiences, clients are responsible for providing a clean, safe, and accessible kitchen environment suitable for food preparation and service.

Any required equipment, space considerations, or logistical needs will be communicated in advance.

Dietary Restrictions & Allergies

All dietary restrictions and allergy considerations must be disclosed during the consultation process.

While care is taken to prevent cross-contact, Healthy Living with Jess cannot guarantee a completely allergen-free environment.

Liability

Healthy Living with Jess is not responsible for circumstances beyond the agreed service scope, including venue-related issues, third-party vendor performance, or guest-related incidents.

Clients assume responsibility for providing a safe environment for service.

Taxes & Service Charges

All applicable sales taxes and service charges will be applied in accordance with South Carolina regulations and clearly outlined within your proposal or invoice.

Website & Privacy Policy

Information submitted through this website, including inquiry forms and contact details, is used solely for communication regarding services and proposals. Personal information is not sold or shared with third parties.

All content, images, branding, and materials displayed on this website are the intellectual property of Healthy Living with Jess and may not be reproduced without written permission.

Healthy Living with Jess is committed to providing an accessible digital experience. If you encounter accessibility barriers while using this website, please get in touch with us directly for assistance.

To ensure a seamless and professional experience, the following policies outline booking terms, event expectations, and website use guidelines for all services provided by Healthy Living with Jess.